XO Assurance
WE GOT YOUR BACK.
Buying a PC is an investment. We ensure your hardware stays protected so you can focus on winning.
Multi-Year Manufacturer Warranty
Every part inside an XO Rig carries its original individual warranty (3-10 years). We act as your single point of contact to handle the headache of RMAs.
Lifetime Technical Support
Stuck on a driver update? Games crashing? Our engineers provide remote troubleshooting via AnyDesk for the entire life of your machine.
The Claim Protocol
01
Report
WhatsApp us your Invoice ID and a photo/video of the issue.
02
Diagnose
Remote session to rule out software glitches or bugs.
03
Resolve
Guided RMA or pickup for faulty hardware components.
Boundary Conditions
Physical damage or liquid spills.
Electrical surges (Use a UPS, bhai!)
Unauthorized BIOS or Hardware mods.
Software corruption due to Pirated content.
Natural wear and tear of cosmetics.
Third-party repair attempts.